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FAQ

  • Return Policy
    We stand by our product 100% If you are for any reason unsatisfied with your StirMATE, we offer a 100% money back guarantee within the first 30 days of purchase. Return shipping cost is not included. Please email info@stirmate.com for any return inquiries.
  • Warranty
    StirMATE comes with a limited 1-year warranty that covers all manufacturing defects. Please note that this warranty is intended for residential use only. Commercial use (such as in restaurants or high-volume settings) is not covered under our warranty. International shipping costs are not covered. For any warranty issues, chat with us or email us at info@stirmate.com.
  • International shipping
    We ship globally. Please select the destination country on the checkout page to automatically calculate shipping prices. If the price is not displayed, please contact us at info@stirmate.com We highly recommend opting for a priority shipping service. Experience has shown that first-class shipments can often be significantly slower, typically taking anywhere from 21 to 60 days. Additionally, there is a higher risk of these packages getting lost in transit. Please be aware that we does not assume responsibility for international shipments that are lost when first class mail is selected. Choosing a priority shipping service ensures faster delivery and provides greater peace of mind for both you and us.
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